Monday, January 30, 2023

Addressing the QuickBooks Crashes when Opening Company File Issue

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Businesses all around the world uses QuickBooks to run their company data and perform various functions. The biggest fear for any user is losing their data or access to the company file abruptly. This is exactly what happens if your QuickBooks crashes when opening company file. This issue can arise due to many reasons, like a corrupt company data file, and can lead to potential data loss. In this article, we will help you resolve the QuickBooks keeps crashing issue with effective solutions.

If you are unable to perform the steps or resolve the error code on your own, you can contact us at 1.855.738.2784 and get assistance from our technical team

Common Reasons why your QuickBooks Not Responding when Opening a Company File

If your QuickBooks suddenly stops working, the following common factors might be responsible –

  • The QuickBooks company file might be damaged, or there might be some corruption in the QB program files.
  • Your QuickBooks Desktop is not correctly installed, or the installation process is faulty and incomplete.
  • Other Windows programs are blocking QuickBooks from updating or accessing the company file.
  • Essential QuickBooks program files are missing from your system, or they are accidentally deleted.
  • Your QuickBooks Desktop has become obsolete, and you need to upgrade it to the latest version to access the company file.
  • The Windows OS version has become outdated and incompatible with running the QB application.

Recommended to read : QuickBooks Error 15270

Ways to Eliminate the QuickBooks Desktop keeps Crashing when Opening Company File Issue

If your QuickBooks keeps closing, you need to fix the issues provided above to run the company file correctly.

Step 1 – Suppress your QuickBooks Desktop and Rebuild any Damaged Data

You can try accessing the application by suppressing it and checking for data damage to rebuild it correctly.

  • Launch QuickBooks Desktop by pressing and holding the Ctrl key till the No Company Open window pops up.
  • Once the window appears, go to the File menu to select the Utilities drop-down and access the various tools.
  • Select the Verify Data option to detect data damage, and once the issues are identified, use the Rebuild Data utility.
  • Select Repair Now to fix the data corruption, and once the tool stops running, restart QuickBooks and access your company file again.

Step 2 – Use the File Doctor Utility to Mend the Company File Corruption

A corrupt company file is the most apparent reason for QuickBooks company file won’t open issue. To fix this, you can use the tool hub and run the file doctor in the following manner –

  • Download the setup file from Intuit’s website and agree to the terms & conditions to install it on your PC.
  • Open the tool hub and go to the Company File Issues tab to locate and select the QuickBooks File Doctor tool.
  • Browse your company file and select the Check your File and Network option to run a file repair.


You can easily dismiss the QuickBooks crashes when opening company file issue by following the solutions given above. If the error persists, you can contact us at 1.855.738.2784 and get assistance from our team of experts.

You may read also : QuickBooks Won’t Open

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