QuickBooks is a leading bookkeeping software in the software industry. The software deals with crucial business data and employs many protocols for its security. Intuit offers a verify-rebuild utility to repair the data if it gets damaged, but the users sometimes face issues while using the utility. QuickBooks Rebuild error develops when the software falls prey to issues while diagnosing issues in your QB data or repairing it. If you also run into this issue on your QuickBooks, take the help of this blog to learn about the triggers of the problem and the steps to terminate it from your PC.
Let a QB support team assist you with the troubleshooting by giving a call to QB experts at 1.855.738.2784.
You’ll encounter this rare issue in QuickBooks if the following conditions develop on your PC-
- There is a discrepancy in the QuickBooks data or a duplicate item in the accounts list.
- The duplicate item has turned inactive, and the software fails to locate it.
- The QBWIN.log file gets damaged due to a malware attack or data corruption in your hard disk.
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The methods discussed below have been verified to be effective against this QuickBooks runtime error-
Solution 1- Check if the duplicate item in the data is inactive
You’ll encounter this issue randomly while working on the software. It can happen if the account data of QuickBooks has a duplicate entry and has turned inactive. QuickBooks will develop problems whenever the data is processed in the software. You can fix the issue by renaming or erasing the duplicate entries from your QuickBooks data-
- Run QuickBooks on your PC and click the lists menu.
- Tap the Item list option in the drop-down list.
- Single-click the drop-down arrow in the Items tab and select Show inactive items in the list.
- Check the whole list and find out any duplicate or similar entries. If you find a duplicate item, give it a unique name or delete it from QuickBooks.
If you still bump into this error while using the software or using the verify-rebuild utility, try the next method.
Solution 2- Manually search for the duplicate names in the QBWin.log file
The QBWin.log file stores all the program and error messages in QuickBooks. This file also records data generated using the verify-rebuild or condense data utilities. You’ll have to fix the issue by manually deleting duplicate entries from the QBWin.log file, as shown in the steps below-
- Locate the QBWin.log files on your computer by opening the file explorer and going to C:\Users\YOUR USER NAME\AppData\Local\Intuit\QuickBooks\log\XX.X\QBWin.log( XX.X is the QuickBooks version).
- Open the file and press Ctrl + END simultaneously on your keyboard to scroll down to the bottom.
- Press Ctrl + F to open a file search window and type ‘Duplicate’ in the blank space.
- Type the name, account, and details you see in the error message.
- Open the list with the duplicate name and double-click on the file name.
- Delete a character or give the file a unique name.
- Save the file and try using the verify-rebuild utility in QuickBooks.
Use the next solution if the error develops again while repairing your data in QuickBooks.
You read the insights into the QuickBooks Rebuild error, which stops you from using the verify-rebuild utility. The methods required to deal with this error are also included in the blog, which you are advised to use to eliminate the issue and use QuickBooks without any problem.
If you encounter any issues while using the methods, contact a QB support team at 1.855.738.2784.