Wednesday, May 31, 2023

Applicable solutions for QuickBooks error PS033

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QuickBooks payroll is a dependable service that provides the convenience of executing employee payroll punctually after deducting the tax amount according to the tax table. The service needs to be constantly updated to keep it in accordance with the latest tax table. But, payroll updates can sometimes become a problem due to unexpected issues in the software. You’ll see QuickBooks error PS033 on the screen when the software fails to download/install the payroll updates. If you come across similar error codes on your QuickBooks, keep reading further to learn about its reasons and the methods that can be applied to eliminate them from your PC.

If you want to avoid time-consuming procedures, feel free to contact a QB support team at 1.855.738.2784 for quick troubleshooting.


The following mentioned reasons are responsible for the occurrence of this error-

  1. The CPS folder in your hard drive contains a damaged file.
  2. The payroll update file in use has been damaged due to lapses in your network connection during the download.
  3. The background processes of QuickBooks are stopped by the security software installed on your computer.


Use the techniques given below to fix this payroll update issue-

You May Read Also: How To Fix QuickBooks Stuck In Single User Mode

Solution 1- Rename the CPS folder to recreate the files

The CPS folder consists of essential QB program files required by the software to run and install any new update. If any files get damaged, the software will fail to process the files in your installation package. You’ll have to edit the name of the folder, which’ll help to recreate it when QuickBooks runs again. The CPS folder can be found in C:\Program Files\Intuit\QuickBooks 20XX\Components\Payroll\CPS (XX is the version). Approach the location and perform the following steps-

  1. Right-click on the CPS folder and choose Rename from the options.
  2. Add ‘old’ to the folder name. The folder name will now become CPSOLD.
  3. Save the folder with this new name and open your QuickBooks to download the payroll updates again.

If the updates fail again due to the error, use the next solution.

Solution 2- Try running the software as an Admin user

QuickBooks can also face this error during the payroll update if it gets blocked while connecting to the internet or accessing files from the hard drive. This can happen due to interruption of other applications or restrictions imposed by the security software. It is also possible that the software fails to access the files in your hard drive required during the update. You can prevent the software from getting blocked by using it in Administrator mode. Follow the steps listed below-

  1. Search for QuickBooks and right-click its launch icon in the search results.
  2. Click on Properties and go to the Compatibility tab.
  3. Single-click the checkbox for Run this program as Administrator and click on Apply.
  4. Download the payroll update again after the software starts running in Admin mode.

The error won’t cause any problems during the payroll update now.


We are at the end of this blog that describes the details of QuickBooks error PS033 and the conditions that act as a trigger to develop it. We hope you used the solutions for this error given in the blog and your QuickBooks has become error-free again.

Contact a team of QB experts at 1.855.738.2784 if the error persists after using the methods.

Recommended To Read: How To Resolve QuickBooks Payroll not Working

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