Employee onboarding is the next process that succeeds recruitment. The newly recruited staff are highly excited and anxious at the same time during this stage. It could be intimidating if they do not find a proper system in place for their onboarding.
Companies have the responsibility to embrace employees and help them settle in their roles. The hiring managers or the department head takes up this responsibility in most organizations.
Employee onboarding best practices
A well-planned and effective onboarding is important for retaining employees for a long. This is also the first impression that you give to your staff. The following pointers are a guide for effective onboarding.
1. Make sure you have a process in place
It becomes very easy for managers to hand over some documentation to the new employee and ask them to refer to the same. But, this is not the way it should be done. The onboarding process should be an experience that the new joinee will remember for a long.
There should be a step-by-step approach and a specific person assigned to handle the same. The employee onboarding process can also be customized according to the employees. This will help the new employee settle down with ease. For example, the process could be like filling out the onboarding form, creating an employee email id, granting access to the server, informing other members about the new joinee, setting his workstation, and so on.
2. Assign a mentor to the new employee
It is a good idea to assign a dedicated person, who has put in long years of service in the company to assist the new joinee. He will be the go-to person for any queries and clarifications for the first, say, 3-4 weeks. During this time the new joinee will get accustomed to company policies, his roles, etc., and will be ready to put his best foot forward.
Since the mentor is well-experienced, they can guide the new employee about the goals of the company, the role of the team in which he is to work, and other important aspects. This is one of the best ways to integrate the new staff into the organization. Make sure that the new employee does not sit idle as it may lead to frustration.
3. Introduce them to the company culture
Every company is different. Even though the new joinee has put in some years of experience, he needs to be informed about the culture in the new company. This enables them to settle better. Many times these can be printed as documents that the new employees can refer to during the initial days at the office.
Understanding the culture of the company helps avoid unnecessary confusion. It is equally important to explain what is expected of them in their role. This earmarks their duties and helps them plan their work efficiently. A quick and effective onboarding process assists in boosting productivity.
4. Keep them connected with the team
Introduce the new member to the team they will be working with. Teamwork is crucial to achieving the goals of the organization. The interpersonal relationship needs to be strong and it is also essential to avoid friction.
The company’s success depends to a large extent on the smooth relationship between the team members. The new employee should be included in the activities of the team. The team lead should define their roles and responsibilities. Employees should not face any apprehension to communicate as it may hamper productivity. Here, a senior member can act as a mentor and facilitate the smooth transition of the initial fresher month.
5. Inform the new employees about company values
The activities of the employees must be directed in such a way that the core company values are attained. To do this, first, the new employees should be made aware of the values of the company. They should know that all their activities must be bound by these values.
The onboarding stage is the best time to introduce company values to the fresher. They will know what and how they need to work to achieve the goals of the organization. Making them aware of the values also lets them know of what would be considered undesirable activities in relation to the values of the company.
All these can be prepared as a manual so that the staff can refer to them whenever needed. The manual can also include the company culture and the perks that the employee will gain from staying in the company.
6. Always ask for feedback
It is a good practice to ask for feedback from the new employee. They can give you the correct impression of the onboarding process. This can be a good way for you to make amends in the system so that it can be a better experience in the future.
Positive feedback will let you know that the new recruit is happy with the onboarding process. A satisfied employee will be able to contribute better to the growth of the company. This is the best part of a successful onboarding process.
7. Send new joinee welcome kit
A new joinee welcome kit is an important part of employee onboarding because it helps the new employee feel welcomed and prepared for their first day. The kit should include all the essential information that the employee needs to know, such as where to find their desk, what dress code to follow, and welcome gifts to leave a positive impression.
It is also a good idea to include a list of contacts who can help with any questions or problems that may arise.
8. Set realistic goals
It is always better to give a realistic view of the job to the new recruit. It will give them the right view and expectations about the job and their role. Any kind of overstatement about the job should be avoided so that the employee has a correct impression of the job.
The work atmosphere will be different from what the employee has encountered in the previous jobs. The expectations of the employee may be higher if not informed right during the onboarding process.
Assigning a proper workplace, getting their system ready before their joining date, and giving new employees welcome kits are also to be made a part of the onboarding process. This can help in boosting the morale of the employee and also makes them feel valued.
The above is a comprehensive guide for successful employee onboarding into the company. Managers should take an active part in the onboarding process to make it effective and functional. A proper system in place can help a great deal in the success of onboarding.
As is said, the first impression is the best impression. It is imperative to give this best impression to the new employees to bring out the best in them.
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