QuickBooks can sometimes stop working as expected and throw up technical errors that can be hard to distinguish or understand. One of them is QuickBooks error 500, which is a problem for many users while performing various tasks in the software.
The basic reason the error can be hard to understand is that when you encounter it, the error message doesn’t offer any relevant or helpful information. You might see the standard message that says that the software has encountered a problem and will be closed. After that, you are left on your own to find what trigged it and how you can get QuickBooks back to normal.
Don’t worry. If you wanted to find out how to fix QuickBooks Error 500 without any hassle, then that’s exactly what you are going to get from this article. Continue reading to understand what the error is, what are the sources for this error, and what steps you can take to resolve it.
What does QuickBooks Desktop Error 500 Indicate?
If you are seeing QB 500 error message flash on your screen, you might be wondering what it is all about. Unfortunately, this error doesn’t seem to be triggered by any one specific factor on your computer. It is generally considered an internal server error, where the software has not been able to communicate to an online resource (or server) properly.
All the factors below can be the reason for the error:
- Incomplete installation of QuickBooks (can be caused by data corruption)
- Damaged components inside QuickBooks installation folder or data folder
- Outdated browser settings
- Uncleared Cache and temp files
- Network connectivity issues
- The firewall settings
- Malware infection or virus attack on your system
Making QuickBooks Error 500 troubleshooting Simple
To fix QuickBooks Internal Server Error 500, you need to perform some troubleshooting steps that can help resolve the issue. They have been explained below and will help you follow the exact steps that you need to take.
Delete your browser cache, temp data, and cookies
Your browser cache and cookies are crucial elements in making your browsing experience seamless, but they also cause various problems while communicating between the browser and the QuickBooks server. Clearing them will certainly help you overcome this error:
- Open your browser settings
- Go to the option to delete temp files, cache, and cookies.
- select to delete all cache from the start
- Make sure to select only cache and cookies and temp data. Do not select password or any other details.
- Click the “delete” button.
- Your browser might restart on its own. If it doesn’t, do it manually and then open QuickBooks and check if the error is still occurring or not.
Try Incognito Mode or Another Browser
Sometimes clearing cache doesn’t fix all issues within the browser. A quick way to ignore all those issues is to simply try another browser. Or, you can also use the incognito mode in the same browser to skip the issues caused by saved data like cache and cookies.
Install Essential Software Libraries like .NET framework
If runtime libraries like .NET framework isn’t installed or not enabled, many of the applications on Windows will behave unexpected or might not run at all. This also includes problems with QuickBooks, just like QB error code 500. Here are the simple steps to turn on .NET framework that:
- Click on Windows START icon and start typing: windows features and then open the option that says Turn Windows features on or off.
- Inside this box, you can enable various additional Windows functions and runtime libraries.
- Look for .NET framework and check the box next to it.
- Do not expand the option and enable additional features. Simply tick the checkbox for .NET framework
- After you click OK, you might see the progress bar for installation. Let the process complete.
- You will need to restart your computer to fully install .NET framework.
Getting rid of QuickBooks desktop error can be an unpleasant process. But it’s also not irreparable. By applying the solutions stated in this article, you will likely be able to get rid of it.
But in some cases, troubleshooting software errors in QuickBooks can get frustrating and can be very time consuming. If you are still struggling and can’t seem to find the solution that works for you, it may be time to let a professional have a look. Call +1-888 738 0540 and you will promptly receive help from our support team members until you find the conclusive solution.
