Your QuickBooks payroll subscription needs to be valid and running correctly in order to access the QB features without issues. When there are issues with the subscription, it can lead to the QuickBooks error PS036 on your screen. This common payroll error can get triggered due to many common factors, like an inactive direct deposit function. If you are facing the QuickBooks payroll error PS036, you can use the solutions mentioned below to eliminate the error once and for all.
If you are having difficulty understanding the solutions or eliminating the error code on your own, you can reach out to us at 1.855.738.2784 to get professional assistance from our team of QB technicians.
QuickBooks Desktop Error PS036: Common Reasons & Factors
QuickBooks error message PS036 can arise due to the possible causes and factors mentioned below –
- Your QuickBooks payroll subscription is expired, invalid, or unverified, which is causing issues while accessing the payroll features.
- Essential files, like the paysub.ini file, are damaged, corrupted, or missing from the system, which is preventing users from accessing QB payroll.
- The company file you are trying to run is damaged or broken, and the file might be located in an incorrect or corrupted folder.
- Your QB application or crucial Windows components are not updated, and the obsolete versions are causing compatibility issues.
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Reliable Solutions to Tackle the QuickBooks Error Code PS036
QuickBooks payroll update error PS036 can be effectively eliminated by using the solutions mentioned below –
Solution 1 – Modify the PaySub.INI File Extension from the Organize Section
You can rectify the QB error code PS036 by renaming the paysub.ini file in the following manner –
- Open My Computer on your PC and click Organize to select the Folder and Search option, and hit the View tab to enable the hidden folders.
- Now, choose Hidden Files and Folders and select the “Show Hidden Files, Folders and Drives” option, followed by hitting Apply and OK.
- Next, go back to My Computer and search for the Paysub.ini file to right-click on it and select the Rename option to add OLD at the end of the file extension.
- Once renamed, follow the same step for all the paysub files, and once done, check the status of the PS036 code.
Solution 2 – Access the QB Employee Section to Perform a Subscription Verification
You need to ensure that your payroll subscription is active and running correctly to address the update issues.
- Open QuickBooks to log in to your Payroll Service Account and hit the Employees tab to select the Account/Billing Information option from the My Payroll Services section.
- Once signed in, log in to the Payroll Management Portal and go to the Payroll Details section to check the correctness of the EIN and edit it if there are changes.
- Hit Update and Close, and restart your PC to download the payroll updates again and check if the PS036 error message is eliminated.
QuickBooks payroll error PS036 can be reliably resolved by using the solutions given above. If the error message persists, you can call us at 1.855.738.2784 to get direct assistance from our QB experts.
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