Encountering frequent crashes in QuickBooks Desktop can be frustrating. In this article, we will explore the different causes of QuickBooks crashing issue and discuss methods to resolve them. Often, the crashes are related to damaged QuickBooks files, particularly the installation files. Let’s delve into the various causes and solutions for QuickBooks Desktop crashes.
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Causes of QuickBooks Desktop Crashing
- Large Company file size.
- Anti-virus software interfering with QuickBooks operations.
- Erroneous or corrupted data on the hard drive.
- Corrupted company file.
- Corrupted program files or QuickBooks installation files.
Troubleshooting QuickBooks Crashing Issues
Method 1: Delete Temporary Files
- Press the Win and R keys together to open the Run Command.
- Type “Control” and click OK.
- Choose Network, then Internet, and then Internet Options.
- Select Delete from the General tab.
- Choose Website files and Temporary Internet files.
- Click Delete.
- It may take some time to remove the temporary internet files.
- Click Apply and then OK.
Method 2: Use QuickBooks Tool Hub
- Download QuickBooks Tool Hub and navigate to your download folder (press CTRL+J).
- Double-click on QuickBooksToolsHub.exe from the list of downloads.
- Click Next to install it, then click Yes to agree to the terms.
- Proceed with the installation and select Finish when done.
Method 3: Run QuickBooks Install Diagnostic Tool
- Download and install QuickBooks Tool Hub.
- Launch QuickBooks Tool Hub.
- Click on the QuickBooks Install Diagnostic Tool under the Installation Issues tab.
- Proceed to repair your QuickBooks desktop files.
- After the process completes, restart your computer.
- If the problem persists, move on to the next method.
Method 4: Suppress QuickBooks
- While holding down the Ctrl and Shift keys on your keyboard, double-click the QuickBooks icon on your desktop.
- Keep holding Ctrl and Shift until QuickBooks opens and displays the No Company Open window.
Method 5: Update QuickBooks Desktop
- Open QuickBooks Desktop.
- Go to Help and choose Update QuickBooks Desktop.
- Select the Update Now option.
- Click Reset Update and then Get Updates.
- Close QuickBooks after the update is complete.
Method 6: Use the Portable Company File
- Open QuickBooks Desktop.
- Click File and then select Create Copy.
- Choose the Portable Company File option and click Next.
- Select the location to save the portable file and click Save.
- Click OK.
Steps for Restoring Portable Company File
- From the File menu.
- Choose Open or Restore Company.
- Select Restore a portable file and click Next.
- Locate the portable company file, click Open, and then click Next.
- Restore the company file to its original destination and click Save.
Method 7: Use the Database Server Manager
- Download QuickBooks Tool Hub.
- Press the CTRL and J keys simultaneously to open the folder where your downloaded files are stored.
- Double-click on QuickBooksToolsHub.exe in the folder.
- Choose “Yes” to allow the app to make changes.
- Click Next and follow the prompts to install it.
- Launch QuickBooks Tool Hub.
- Select QuickBooks Database Server Manager from the Network Issues tab.
- Once the process completes, check if the crashing issue is resolved.
In conclusion, this article provided troubleshooting methods to fix QuickBooks Desktop crashing issues. If you are still unable to resolve the problem, feel free to contact our experts at 1-800-761-1787.
